Customer care
Here for the life of the furniture.
Buying, delivery, care and repair — the practical side of furniture that stays, answered plainly.
How buying worksFrom enquiry or configuration to a confirmed specification, quotation and delivery date.Delivery & installationWhat to expect on delivery day: sequencing, assembly and placement.ReturnsOur returns policy, plainly stated.WarrantyWhat is covered, for how long, and how to make a claim.Care guidesLooking after solid teak, upholstery and surfaces — so pieces stay for years.Order statusCheck where your order is.Help & FAQAnswers to the questions we hear most.ContactA real person from the team, for anything else.